Global NOC Engineer – 24/7 Incident Response

Jobgether; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full-time employment

Global team

Vendor collaboration

Career growth

Job summary

Jobgether seeks a Network Operations Center engineer to monitor global infrastructure, manage incidents, and coordinate with NOC teams and external vendors such as Cisco and Juniper TAC. You will handle TCP/IP, VPN, and MPLS networks and support large-scale enterprise environments.

Candidates should have 3–5 years in network operations, familiarity with OSPF/BGP/EIGRP/RIP/IS-IS, experience with Cisco/Arista/Juniper routing, and ITIL awareness.

Qualifications

• 3–5 years of experience in network operations and incident management.
• Strong knowledge of TCP/IP, VPN, MPLS and routing protocols (OSPF/BGP/EIGRP/RIP/IS-IS).
• Hands-on experience with Cisco, Arista and Juniper routing/switching.
• Experience in NOC environments for enterprise-scale networks.
• Familiarity with incident/change management processes and external vendor coordination.
• Excellent written and verbal communication; able to work in a global team.
• Degree in CS or related discipline preferred; ITIL is a plus.

Responsibilities

• Monitor global network infrastructure and event systems for disruptions.
• Provide support for large-scale networks including routing protocols.
• Configure, troubleshoot, and maintain Cisco, Arista, and Juniper devices.
• Manage incident tickets and coordinate with technical teams.
• Engage with Cisco/Juniper TAC and external vendors when needed.
• Coordinate changes and maintenance under established policies.
• Offer 24/7 on-call support as part of a global team.
• Deliver high-quality customer-facing technical support and incident resolution.

Skills

TCP/IP

VPN

MPLS

OSPF

BGP

EIGRP

RIP

IS-IS

Cisco devices

Arista switches

Juniper devices

Education

Bachelor's degree in Computer Science or related field

ITIL certification (preferred)

Tools

Cisco IOS

Arista EOS

Juniper JUNOS

Visio

Job description

Jobgether seeks a Network Operations Center engineer to monitor global infrastructure, manage incidents, and coordinate with NOC teams and external vendors such as Cisco and Juniper TAC. You will handle TCP/IP, VPN, and MPLS networks and support large-scale enterprise environments.

Candidates should have 3–5 years in network operations, familiarity with OSPF/BGP/EIGRP/RIP/IS-IS, experience with Cisco/Arista/Juniper routing, and ITIL awareness.