Global Network Reliability Engineer II

Akamai Technologies GmbH; Cambridge, Northern (MA, KY); Hybrid; USD 71,000 - 147,000; Full time

Job summary

Akamai is seeking a Production Service Engineer II to maintain stability, safety, and high availability of global network infrastructure. You will deploy critical changes, diagnose issues, and drive operational improvements across 350k+ servers in Akamai's global network.

You'll collaborate with SMEs, optimize change safety, and continuously improve tooling, monitoring, and procedures to support a fast-paced distributed environment.

Qualifications

• 2+ years of experience administering Linux/Unix systems in large-scale content distributed environments.
• Experience in monitoring, administering, and troubleshooting high-availability platform environments.
• Solid understanding of SQL and scripting languages (Python, Bash, Shell).
• Good working knowledge of core networking technologies and internet protocols (TCP/IP, WAN, DNS).
• Proven ability to partner with Subject Matter Experts to identify issues and implement robust resolutions.
• Ability to prioritize tasks and make sound decisions in a dynamic environment.

Responsibilities

• Deploying critical software, metadata, network, and platform changes across global networks safely and efficiently.
• Diagnosing and resolving complex technical issues to maintain platform stability.
• Identify, design, and implement operational process improvements to boost change safety and efficiency.
• Improve internal tooling, monitoring alerts, and documentation.
• Collaborate with cross-functional teams and SMEs to isolate bugs and implement long-term resolutions.

Skills

Linux/Unix administration

Monitoring

SQL

Python

Bash

Shell

Networking basics

Problem-Solving

SME Collaboration

Prioritization

Job description

Akamai is seeking a Production Service Engineer II to maintain stability, safety, and high availability of global network infrastructure. You will deploy critical changes, diagnose issues, and drive operational improvements across 350k+ servers in Akamai's global network.

You'll collaborate with SMEs, optimize change safety, and continuously improve tooling, monitoring, and procedures to support a fast-paced distributed environment.