Production Service Engineer II: Global Network Safety

Akamai Technologies, Inc.; Oklahoma City (OK); On-site; USD 71,000 - 147,000; Full time

Benefits offered by this job

Healthcare

401K

Vacation

Sick time

Parental leave

ESPP

Job summary

Akamai Technologies, Inc. is seeking a Production Service Engineer II to maintain the stability, safety, and high availability of global network infrastructure.

You will deploy software, metadata, network, and platform changes across international networks while driving operational improvements in change safety. You'll collaborate with cross-functional teams, diagnose complex issues, optimize automation, and document procedures to scale our 350k+ servers.

Qualifications

• 2+ years of experience administering Linux/Unix systems in large-scale content distributed environments.
• Proven experience in monitoring, administering, and troubleshooting high-availability platform environments.
• Solid understanding of SQL and scripting languages (e.g., Python, Bash, Shell).
• Good working knowledge of core networking technologies and internet protocols, including TCP/IP, WAN, and DNS.
• Problem-Solver & SME Collaborator: ability to partner with SMEs to identify issues and implement resolutions.
• Adaptability & Prioritization: ability to prioritize tasks in a dynamic environment.

Responsibilities

• Deploying critical software, metadata, network, and platform changes safely, accurately, and efficiently across all global networks.
• Diagnosing and resolve complex technical issues within your areas of specialty to maintain platform stability.
• Processing & Safety Improvement: identify, design, and implement operational process improvements that maximize change safety and efficiency.
• Tooling & Documentation: continuously improve internal tools, monitoring alerts, procedures, and technical documentation.
• Working closely with cross-functional teams and SMEs, isolating bugs and delivering long-term resolutions.

Skills

Linux/Unix administration

Monitoring & troubleshooting HA

SQL

Python

Bash

Shell

Networking TCP/IP

Job description

Akamai Technologies, Inc. is seeking a Production Service Engineer II to maintain the stability, safety, and high availability of global network infrastructure.

You will deploy software, metadata, network, and platform changes across international networks while driving operational improvements in change safety. You'll collaborate with cross-functional teams, diagnose complex issues, optimize automation, and document procedures to scale our 350k+ servers.