Global Logistics Customer Service Specialist

DSV - Global Transport and Logistics; New Johnsonville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

DSV – Global Transport and Logistics in New Johnsonville is seeking a Customer Service Representative to build rapport with clients, input shipping data, and process orders to support site operations. You will interact with customers, coordinate with departments, and ensure accurate documentation and invoicing.

The role requires a high school diploma or GED and at least 1 year of customer service experience, with strong English communication skills and proficiency in MS Office and WMS systems.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience.
• English language proficiency (reading, writing, verbal).

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Generate all related paperwork and information required for customer work orders.
• Verify invoicing and handle order discrepancies.
• Answer phones, greet customers, and provide information.

Skills

MS Office

WMS functions

Education

High school diploma or GED

Tools

WMS system

Job description

DSV – Global Transport and Logistics in New Johnsonville is seeking a Customer Service Representative to build rapport with clients, input shipping data, and process orders to support site operations. You will interact with customers, coordinate with departments, and ensure accurate documentation and invoicing.

The role requires a high school diploma or GED and at least 1 year of customer service experience, with strong English communication skills and proficiency in MS Office and WMS systems.