Logistics Customer Service Specialist

DSV - Global Transport and Logistics; Lancaster (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

DSV - Global Transport and Logistics in Lancaster, USA is seeking a Customer Service Agent to provide exceptional support to clients. You will input shipping and receiving data, process orders, and help ensure accurate and timely service across the site.

You will coordinate with warehouse and other departments, respond to inquiries, verify invoices, and maintain orderly records. The role requires a high school diploma and at least one year in customer service, with strong computer and MS Office

Qualifications

• Must have a high school diploma or GED.
• At least 1 year of experience in a customer service role.
• Ability to work in a warehouse environment with varying temperatures.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Expedite orders as needed and notify customers.
• Assure proper invoicing and credit handling.
• Greet customers and assist with inquiries.

Skills

English proficiency

Education

High School Diploma or GED

1 year Customer Service experience

Tools

MS Office

WMS systems

Job description

DSV - Global Transport and Logistics in Lancaster, USA is seeking a Customer Service Agent to provide exceptional support to clients. You will input shipping and receiving data, process orders, and help ensure accurate and timely service across the site.

You will coordinate with warehouse and other departments, respond to inquiries, verify invoices, and maintain orderly records. The role requires a high school diploma and at least one year in customer service, with strong computer and MS Office