Logistics Customer Service Specialist

DSV; Lancaster (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

DSV – Global Transport and Logistics is hiring a Customer Service Agent at our USA - Lancaster site. You will build rapport with clients, enter shipping data, process orders, and support site operations to meet performance standards.

The role requires a high school diploma and 1 year in customer service; proficiency with MS Office and WMS is expected, with strong attention to detail and clear communication in English.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in a Customer Service-related capacity.
• Able to work in warehouse temperatures and adapt to a fast-paced environment.

Responsibilities

• Process and input all customer orders.
• Run shipments from WMS and generate related paperwork.
• Verify order accuracy and assist with invoicing and credit changes.

Skills

MS Office

WMS

English

Attention to detail

Education

High school diploma

Tools

SAP

Job description

DSV – Global Transport and Logistics is hiring a Customer Service Agent at our USA - Lancaster site. You will build rapport with clients, enter shipping data, process orders, and support site operations to meet performance standards.

The role requires a high school diploma and 1 year in customer service; proficiency with MS Office and WMS is expected, with strong attention to detail and clear communication in English.