Logistics Customer Service Specialist

DSV - Global Transport and Logistics; Port Reading (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

DSV – Global Transport and Logistics in Port Reading, NJ is seeking a Customer Service Representative to build rapport with clients and deliver consistent, exceptional service. You will enter shipping data, process orders, and support daily site operations.

The role requires a high school diploma or GED, 1 year in customer service, and the ability to work in warehouse conditions. Proficiency with MS Office and WMS is preferred; strong communication and multi-tasking are essential.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in a customer service-related capacity.
• Must be able to work in unregulated warehouse temperatures in warmer and colder months.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Ensure accuracy of receiving and shipping documents.
• Gather and maintain data and records relative to shipping and receiving activities.
• Assist in resolving discrepancies and communicate with customers as needed.

Skills

Customer service

Communication

Data entry

Attention to detail

Multitasking

Time management

English proficiency

Education

High school diploma or GED

Tools

WMS

MS Office

Job description

DSV – Global Transport and Logistics in Port Reading, NJ is seeking a Customer Service Representative to build rapport with clients and deliver consistent, exceptional service. You will enter shipping data, process orders, and support daily site operations.

The role requires a high school diploma or GED, 1 year in customer service, and the ability to work in warehouse conditions. Proficiency with MS Office and WMS is preferred; strong communication and multi-tasking are essential.