Logistics Customer Care Specialist

Dsv Air & Sea SAU; Tennessee; Hybrid; USD 31,000 - 42,000; Full time

Job summary

DSV is seeking a Customer Service Representative (CSR) to support clients with order processing, data entry, and timely communication. The CSR will handle shipping documentation, invoicing coordination, and cross-department collaboration to uphold service standards.

Candidates should have a high school diploma or GED and at least 1 year of customer service experience, with strong MS Office and attention to detail. This is an on-site role in Tennessee with a team-focused environment.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Proficiency with MS Office and data entry.
• Strong communication and attention to detail.

Responsibilities

• Process and input all customer orders.
• Run shipments from WMS and print as needed.
• Generate all related paperwork for customer work orders.
• Follow up with other departments to meet service standards.
• Assist in invoicing and credit changes.

Skills

Customer service

Data entry

MS Office

Communication

Attention to detail

Multitasking

English proficiency

Education

High school diploma or GED

Tools

WMS software

Office equipment

Job description

DSV is seeking a Customer Service Representative (CSR) to support clients with order processing, data entry, and timely communication. The CSR will handle shipping documentation, invoicing coordination, and cross-department collaboration to uphold service standards.

Candidates should have a high school diploma or GED and at least 1 year of customer service experience, with strong MS Office and attention to detail. This is an on-site role in Tennessee with a team-focused environment.