Logistics Customer Service Lead — Order & Support

DSV - Global Transport and Logistics; Lancaster (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

DSV – Global Transport and Logistics in Lancaster, USA, is seeking a Customer Service Specialist to deliver exceptional support for multiple customers. You will process orders, handle data entry, generate shipping paperwork, and coordinate inbound/outbound activities with a focus on accuracy and timely responses.

The role requires a high school diploma, at least 1 year in customer service, and solid MS Office/WMS skills.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Intermediate computer skills.
• Proficient with MS Office Applications.

Responsibilities

• Respond to requests (internal and external) in a courteous, professional, and timely manner.
• Coordinate all inbound and outbound activity for assigned accounts.
• Process and input all customer orders.
• Run shipments from WMS and generate related paperwork.
• Perform data entry and maintain shipping/receiving documentation.
• Answer phone calls and greet customers and visitors.

Skills

MS Office

WMS functions

Data entry

Education

High school diploma or GED

Job description

DSV – Global Transport and Logistics in Lancaster, USA, is seeking a Customer Service Specialist to deliver exceptional support for multiple customers. You will process orders, handle data entry, generate shipping paperwork, and coordinate inbound/outbound activities with a focus on accuracy and timely responses.

The role requires a high school diploma, at least 1 year in customer service, and solid MS Office/WMS skills.