Global Learning & Enablement Leader — Remote

Genesys Cloud Services, Inc.; Indiana (PA); On-site; USD 134,000 - 235,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules and work from

401(k) matching program

Adoption Assistance

Fertility treatments

Job summary

Genesys is seeking a Senior Manager, Learning & Enablement to lead a global team and translate business priorities into scalable learning solutions. The role combines leadership, strategy, performance consulting, and operational excellence to support Talent Development programs and enterprise transformation initiatives.

You will build capability, establish design standards, and partner with enablement owners to accelerate adoption, improve performance, and drive measurable impact across a

Qualifications

• 8+ years of experience in Learning and Development or related fields.
• 2+ years of direct people-management experience, ideally leading geographically dispersed teams.
• Experience leading complex learning initiatives in a global, matrixed organization.

Responsibilities

• Lead, coach, and develop a small global team of learning partners, specialists, and designers.
• Translate priorities into team goals, resource plans, and delivery expectations.
• Define and advance enterprise learning strategy and enablement standards across functions.

Skills

Learning & development

Performance consulting

Leadership

Strategic thinking

Tools

Workday Learning

Learning Experience Platforms

AI-enabled learning tools

Analytics platforms

Job description

Genesys is seeking a Senior Manager, Learning & Enablement to lead a global team and translate business priorities into scalable learning solutions. The role combines leadership, strategy, performance consulting, and operational excellence to support Talent Development programs and enterprise transformation initiatives.

You will build capability, establish design standards, and partner with enablement owners to accelerate adoption, improve performance, and drive measurable impact across a