Global GTM Planning Lead — Flexible, Remote Work

Genesys; Minnesota; Hybrid; USD 109,000 - 191,600; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance.

Telehealth coverage

Flexible work schedules and work from

home opportunities

Development and career growth

Open Time Off in addition to 10 paid 0

401(k) matching program

Adoption Assistance

Fertility treatments

Job summary

Genesys, a leader in AI-powered customer experience, seeks a seasoned leader to own global GTM planning cadence across regions. You will align target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes.

You will partner with Finance, Sales Ops, Marketing, and Systems to ensure executive-ready planning materials and governance. This role offers visibility into enterprise priorities and opportunities to shape global

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Operations, Information Management, or related field.
• 8+ years of experience in program management, revenue operations, sales operations, or GTM planning.
• Experience managing complex cross-functional programs with executive visibility.
• Deep understanding of sales planning, revenue planning, and GTM operations within a technology or SaaS environment.
• Proven ability to manage project plans, risks, dependencies, and decision frameworks in large scale initiatives.
• Strong communication skills with the ability to translate complex discussions into clear decisions and actions.
• Experience influencing senior stakeholders across Sales, Finance, Marketing, and Operations.
• Advanced proficiency in Excel and PowerPoint for building structured, executive ready materials.
• Experience with program management and collaboration tools such as Smartsheet, Asana, or Microsoft Office.
• Ability to operate effectively in a fast paced, global environment with shifting priorities.

Responsibilities

• Own the end to end global GTM planning cadence, ensuring alignment across target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes.
• Drive cross functional execution by coordinating planning workstreams, managing risks and dependencies, and ensuring milestones are met to support successful annual and in year planning cycles.
• Lead the creation of executive ready planning materials that enable faster, higher quality decisions across senior leadership teams.
• Partner with Finance, Sales Operations, Marketing, Partner, Field, and Systems teams to align planning inputs, outputs, and downstream execution readiness.
• Orchestrate planning governance, including decision tracking, accountability frameworks, and milestone reviews to improve transparency and operating discipline.
• Deliver strategic planning initiatives and system implementations, including enterprise planning platforms and data management capabilities, to improve scalability and planning accuracy.
• Manage external partners and vendors to ensure delivery against business requirements, timelines, and technical dependencies.
• Drive adoption of planning tools and processes through structured rollout, testing, training, and change management to improve organizational effectiveness.
• Continuously improve planning processes by identifying inefficiencies, clarifying ownership, and introducing scalable frameworks that enhance execution speed and quality.

Skills

Program management

Revenue operations

Sales operations

Executive communication

Excel

PowerPoint

Smartsheet

Asana

Office suite

Stakeholder management

Global coordination

Education

Bachelor’s degree in Business, Finance, Economics, Operations, Information Management, or related field

Tools

Smartsheet

Asana

Microsoft Office

Salesforce

Tableau

Power BI

Snowflake

Workday Adaptive Planning

Job description

Genesys, a leader in AI-powered customer experience, seeks a seasoned leader to own global GTM planning cadence across regions. You will align target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes.

You will partner with Finance, Sales Ops, Marketing, and Systems to ensure executive-ready planning materials and governance. This role offers visibility into enterprise priorities and opportunities to shape global