Client-Focused Implementation Consultant

Antler; Germany (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work model

Professional development stipend

Health and parental leave

Job summary

Samsara is seeking an Implementation Consultant to drive deployment and adoption of our Connected Operations platform with top customers. You will partner with Sales, Support, Sales Engineering, and Product to define and deliver project plans, workshops, and change management across multiple engagements.

Ideal candidates have 2+ years in implementation or onboarding, strong PM skills, and experience with enterprise SaaS/hardware.

Qualifications

• 2+ years of experience in an implementation consultant, project manager, or onboarding role; Enterprise SaaS and hardware experience preferred.
• Strong project management skills with ability to follow methodologies.
• 2+ years experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving & project management skills.
• Excellent consultative skills with experience in end-to-end system implementations.
• Experience managing >20 implementations/projects at a time.
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software.
• Fluency in English and German (spoken and written) is a mandatory requirement for this position.

Responsibilities

• Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment.
• Lead solution workshops to develop L1 processes for business process
• Guide customers through change management processes including policy, comms and training
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers

Skills

Project management

Consultative skills

Stakeholder management

English and German bilingual

Change management

Job description

Samsara is seeking an Implementation Consultant to drive deployment and adoption of our Connected Operations platform with top customers. You will partner with Sales, Support, Sales Engineering, and Product to define and deliver project plans, workshops, and change management across multiple engagements.

Ideal candidates have 2+ years in implementation or onboarding, strong PM skills, and experience with enterprise SaaS/hardware.