Enterprise SaaS Implementation Lead

Antler; Germany (OH); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote-friendly model

Professional development stipend

Health and parental leave

Job summary

Samsara is seeking an Implementation Consultant to lead deployment projects for our customers, owning the relationship and ensuring successful outcomes. You will coordinate with Sales, Support, Sales Engineering, and Product to drive implementation success and value realization.

Travel to customer sites up to 30% of the time and work across industry segments, partnering with executives and day-to-day users to deliver effective change management and training.

Qualifications

• 2+ years of experience in an implementation consultant, project manager, or onboarding role.
• Enterprise SaaS and hardware experience preferred.
• Strong project management skills with ability to follow methodologies.
• 2+ years experience supporting or working with technical products.
• Experience managing >20 implementations/projects at a time.
• Fluency in English and German (spoken and written) is a mandatory requirement.

Responsibilities

• Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment.
• Lead solution workshops to develop L1 processes for business process.
• Guide customers through change management processes including policy, comms and training.
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of our system across numerous use cases.
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers.

Skills

English fluency

German fluency

Project management

Stakeholder management

End-to-end implementations

Cross-functional teamwork

Job description

Samsara is seeking an Implementation Consultant to lead deployment projects for our customers, owning the relationship and ensuring successful outcomes. You will coordinate with Sales, Support, Sales Engineering, and Product to drive implementation success and value realization.

Travel to customer sites up to 30% of the time and work across industry segments, partnering with executives and day-to-day users to deliver effective change management and training.