Global Head of Field Enablement

PagerDuty; San Francisco (CA); Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Flexible work arrangements

Company equity

Retirement plan

Paid time off

Wellness programs

Job summary

PagerDuty, Inc. in San Francisco is seeking a Sr. Director of Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships.

You will shape strategy, drive programs, and ensure teams scale with PagerDuty’s growing product portfolio. The role requires building scalable learning, partnering with marketing and product marketing, and delivering measurable impact through onboarding, certifications, and ongoing enablement.

Qualifications

• Bachelor's degree in business, marketing, or related field; MBA is a plus.
• 10+ years in sales enablement or related roles combining sales/post-sales, training, and enablement.
• 5+ years of management experience leading enablement teams.
• Proven track record of innovative sales enablement programs including training, onboarding, certifications, and events.

Responsibilities

• Develop, execute, and optimize enablement programs with sales and CS leadership.
• Gather customer, competitor, and market insights to position PagerDuty’s value proposition.
• Lead creation of learning programs, events, and onboarding for scalable impact.
• Maintain an enablement platform with content and resources for sales, CS, and partnerships.
• Collaborate with marketing to develop effective sales messaging, tools, and collateral.

Skills

Sales enablement

Leadership

Strategic thinking

Communication

Training & onboarding

Education

Bachelor's degree in business or related field

MBA (preferred)

Tools

Highspot

Seismic

Salesforce

Clari

Salesloft

Job description

PagerDuty, Inc. in San Francisco is seeking a Sr. Director of Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships.

You will shape strategy, drive programs, and ensure teams scale with PagerDuty’s growing product portfolio. The role requires building scalable learning, partnering with marketing and product marketing, and delivering measurable impact through onboarding, certifications, and ongoing enablement.