Global Senior Director of Field Enablement

PagerDuty, Inc.; United States; Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

United States Digital Space LLC is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships. You will build scalable programs, gather customer insights, and partner with marketing and product to refine messaging and collateral.

The ideal candidate is a strategic enablement leader with a track record of driving sales excellence in high-growth SaaS environments. Hybrid work model and global impact expected.

Qualifications

• Bachelor's degree in business, marketing, or related field; MBA a plus.
• 10+ years in sales enablement or related roles with 5+ years leading enablement teams.
• Proven track record delivering enablement programs including onboarding and certifications.
• Experience implementing content platforms like Highspot or Seismic.
• Experience in fast-growth SaaS environments and with sales tooling.

Responsibilities

• Develop, execute, optimize enablement programs with leadership; set priorities and metrics.
• Gather customer, competitor, and market insights to position value proposition.
• Create learning programs, events, and scalable resources for sales, CS, and partnerships.
• Build enablement platform with measurable content and learning resources.
• Collaborate with marketing and product marketing on messaging and collateral.
• Design end-to-end onboarding; certify new hires on strategy and processes.
• Lead ongoing development of the sales team and adjust competencies to drive growth.
• Scale enablement support for Customer Success and Partnerships.
• Communicate enablement roadmap and KPI progress to global stakeholders.
• Develop and maintain sales playbooks, battle cards, collateral, and competitive intel.
• Drive adoption of enablement tools like MindTickle and Highspot.
• Partner with sales systems to drive adoption of Clari, Salesforce, and related tools.
• Regularly audit sales processes and identify optimization opportunities.
• Set metrics to measure impact on sales performance.
• Stay updated on trends in sales enablement and emerging tech.

Skills

Sales enablement

Leadership

Strategic planning

Program management

Communication

Training & onboarding

Content creation

Cross-functional collaboration

Education

Bachelor's degree in business/marketing

MBA preferred

Tools

Highspot

Seismic

Salesforce

Clari

Salesloft

CRM Analytics

Job description

United States Digital Space LLC is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships. You will build scalable programs, gather customer insights, and partner with marketing and product to refine messaging and collateral.

The ideal candidate is a strategic enablement leader with a track record of driving sales excellence in high-growth SaaS environments. Hybrid work model and global impact expected.