Global Freight Operations Specialist II

AIT Worldwide Logistics; Orlando (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

401(k)

Tuition Reimbursement

Job summary

AIT Worldwide Logistics is seeking an International Operations Agent II to coordinate daily import/export shipments across air and ocean, ensuring adherence to customer requirements and regulatory compliance. You will prepare quotations, set schedules, and communicate with customers, carriers, and ports to maintain on-time performance.

Responsibilities include tracking shipments, resolving delays, and ensuring correct billing while following SOPs and KPI targets.

Qualifications

• 3+ years experience in export/import operations.
• 5+ years experience as freight forwarder for international operations.
• Basic IATA/NVOCC, FAA, TSA, Export Regulations, AES and CBP knowledge.

Responsibilities

• Coordinate day-to-day import/export of shipments across air and ocean.
• Qualify shipping requirements and prepare detailed quotations.
• Set schedules and communicate with customers, carriers and ports.
• Track shipments and resolve delays or issues to meet KPIs.
• Ensure shipments are billed correctly and compliant with SOPs.

Skills

ITAR/DG/TSA knowledge

General computer skills

Education

High School Degree or equivalent

High School Diploma or GED

Tools

AES knowledge

Job description

AIT Worldwide Logistics is seeking an International Operations Agent II to coordinate daily import/export shipments across air and ocean, ensuring adherence to customer requirements and regulatory compliance. You will prepare quotations, set schedules, and communicate with customers, carriers, and ports to maintain on-time performance.

Responsibilities include tracking shipments, resolving delays, and ensuring correct billing while following SOPs and KPI targets.