Global Field Service Technology Delivery Lead

Accenture PLC; Atlanta (GA); Sur place; USD 94 000 - 266 000; Plein temps

Résumé du poste

Accenture Song is seeking a highly effective field service capability technology Delivery Lead to join our Song team. You will own end-to-end delivery of global field service programs, partnering with client stakeholders on strategy, architecture, and delivery.

Ideal candidates have a consulting background, experience leading large-scale programs, and strong leadership and communication skills to manage multidisciplinary teams across regions. Travel as required.

Qualifications

• Minimum 5+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects.
• Minimum 5+ years of experience delivering projects with field service capabilities (e.g., Salesforce, Oracle, Dynamics, ServiceMax).
• 2+ years in a consulting environment with experience handling global, multi-country programs.

Responsabilités

• Lead end-to-end delivery lifecycle of complex, global, large-scale Service solutions across channels and back-office.
• Develop relationships with senior management and identify follow-on opportunities.
• Plan and estimate delivery work with Agile approach, manage on-shore and off-shore resources, scope, budget, and risk.

Connaissances

Field service delivery

Global program delivery

Agile planning

Client relationship management

Team leadership

Formation

Bachelor's degree

Outils

Salesforce

Oracle

Microsoft Dynamics

IFS

ServiceMax

Description du poste

Accenture Song is seeking a highly effective field service capability technology Delivery Lead to join our Song team. You will own end-to-end delivery of global field service programs, partnering with client stakeholders on strategy, architecture, and delivery.

Ideal candidates have a consulting background, experience leading large-scale programs, and strong leadership and communication skills to manage multidisciplinary teams across regions. Travel as required.