Global Field Service Technology Delivery Lead

Accenture PLC; Detroit (MI); Vor Ort; USD 87.000 - 266.000; Vollzeit

Zusammenfassung

Accenture Song seeks a Delivery Lead to drive field service technology programs, focusing on client relationships, financials, delivery, and resourcing. The role blends strategy, experience design, and architecture with global program delivery.

Ideal candidates bring consulting experience, leadership, and a track record managing multi-country initiatives to deliver end-to-end field service solutions. Travel as needed.

Qualifikationen

• Minimum 5+ years of experience leading field service platform architecture and delivery projects.
• Experience delivering projects with Field Service platforms (Salesforce, Oracle, MS Dynamics, ServiceMax).
• 2+ years in a consulting environment managing complex global programs.

Aufgaben

• Lead end-to-end delivery of global field service solutions across channels and backoffice.
• Plan and estimate delivery with Agile, manage on/offshore teams.
• Define business requirements and translate into epics and user stories.
• Develop platform migration and global rollout strategies and execution.
• Engage client stakeholders for funding, scope, and timeline.

Kenntnisse

Field service

Delivery leadership

Program management

Agile

Ausbildung

Bachelor's degree

Tools

Salesforce

Oracle

Microsoft Dynamics

ServiceMax

Jobbeschreibung

Accenture Song seeks a Delivery Lead to drive field service technology programs, focusing on client relationships, financials, delivery, and resourcing. The role blends strategy, experience design, and architecture with global program delivery.

Ideal candidates bring consulting experience, leadership, and a track record managing multi-country initiatives to deliver end-to-end field service solutions. Travel as needed.