Global Field Service Tech Delivery Lead

Accenture PLC; Orlando (FL); Sur place; USD 110 000 - 210 000; Plein temps

Résumé du poste

Accenture Song is seeking a Field Service Capability Delivery Lead to drive end-to-end delivery of complex, global field service solutions. The role focuses on client relationships, financials, program health, and resource management across onshore and offshore teams.

Ideal candidates have consulting experience handling multi-country programs and a background in strategy, field service experience design, and technology architecture & delivery disciplines.

Qualifications

• Minimum 5+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects.
• Minimum 5+ years delivering projects integrating field service capabilities (e.g., Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax).
• 2+ years in a consulting environment with track record of handling complex global programs.

Responsabilités

• Lead end-to-end delivery lifecycle of global, large-scale field service solutions across channels and back-office services.
• Build strong relationships with senior management and identify follow-on opportunities.
• Plan and estimate delivery work using Agile, manage offshore/onshore resources, scope, budget, risk, and timelines.
• Lead on-shore and off-shore project teams through lifecycle and ensure epic/story translation from business requirements.
• Guide cross-functional teams in developing strategic vision and UI/UX design, and contribute to platform migration strategy.

Connaissances

Leadership

Client relationship management

Agile delivery

Strategic thinking

Stakeholder management

Formation

Bachelor's degree

Outils

Salesforce

Oracle

Microsoft Dynamics

ServiceMax

Description du poste

Accenture Song is seeking a Field Service Capability Delivery Lead to drive end-to-end delivery of complex, global field service solutions. The role focuses on client relationships, financials, program health, and resource management across onshore and offshore teams.

Ideal candidates have consulting experience handling multi-country programs and a background in strategy, field service experience design, and technology architecture & delivery disciplines.