Global Enterprise Tech Account Lead — Identity & Security

pingidentity; United States; À distance; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

PTO & holidays

Parental leave

Healthcare options

Retirement plan

Education reimbursement

Commuter support

Résumé du poste

Ping Identity seeks a senior technical advisor to lead strategic global enterprise accounts, combining identity and cybersecurity expertise with executive-level communication and operational risk management. You will translate business goals into multi-product technical strategies and orchestrate cross-functional teams under pressure.

Responsibilities include guiding complex multi-vendor integrations, risk remediation, and collaboration with VP- and C-level stakeholders to drive sustainable

Qualifications

• 7+ years of enterprise-facing experience in technical account management, customer success, sales engineering, or professional services.
• Track record managing global, highly complex enterprise accounts.
• Advanced cybersecurity knowledge in Zero Trust, secure cloud deployments, and identity integration.

Responsabilités

• Manage sophisticated global accounts and advise customers on identity, access, federation, and integrations across multi-vendor environments.
• Identify systemic operational risks, coordinate cross-functional remediation, and improve customer readiness and delivery practices.
• Engage VP- and C-level stakeholders, translating complex requirements into practical technical and operational plans.
• Balance customer advocacy with sustainable internal roadmaps and long-term partnership outcomes.
• Support the evaluation and improvement of AI-enabled productivity and reporting tools for enterprise use.
• Serve as a cluster lead and mentor by developing training and guiding escalations.

Connaissances

Enterprise acct mgmt

Executive comms

Cybersecurity knowledge

Identity management

Zero Trust

Multi-vendor integrations

Description du poste

Ping Identity seeks a senior technical advisor to lead strategic global enterprise accounts, combining identity and cybersecurity expertise with executive-level communication and operational risk management. You will translate business goals into multi-product technical strategies and orchestrate cross-functional teams under pressure.

Responsibilities include guiding complex multi-vendor integrations, risk remediation, and collaboration with VP- and C-level stakeholders to drive sustainable