Global Enterprise Client Success Manager | Growth & Impact

Gartner

Fort Myers (FL)

Hybrid

USD 78,000 - 108,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Generous PTO

Medical, Dental & Vision plans

Parental Leave

401K matching

Charity match program

Job summary

Gartner is seeking a Client Success Associate to onboard clients, prove value, and stimulate product engagement across multinational teams. You will surface business priorities, translate them into action plans, and build strong executive relationships to maximize value from Gartner investments.

The role requires 5+ years in client-facing roles within enterprise settings, strong communication with executives, and a Bachelor’s degree (MBA preferred).

Qualifications

Experience in client-facing roles within customer success, consulting, account management, strategy, or related fields.
Ability to surface client priorities and translate them into actionable engagement plans.
Experience with enterprise or Fortune 1000 organizations.
Bachelor's degree required; MBA or equivalent strongly preferred.

Responsibilities

Onboard clients and demonstrate Gartner services to drive early value.
Surface client business priorities and surface opportunities for engagement with Gartner products.
Build relationships across multiple stakeholders to maximize client value from Gartner investments.
Coordinate cross-functionally to deliver a seamless client experience.

Skills

Executive communication

Stakeholder management

Client success

Consultative selling

Education

Bachelor's degree

MBA or equivalent

Job description

The role requires 5+ years in client-facing roles within enterprise settings, strong communication with executives, and a Bachelor’s degree (MBA preferred).

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