Global Enterprise Client Success Lead

Global Payments Inc.; Denver (CO); On-site; USD 120,000 - 170,000; Full time

Job summary

Global Payments Inc. in Denver seeks a Manager, Enterprise Client Services to lead a team of client management professionals.

You will drive client satisfaction, retention, and growth, coordinating internal resources to deliver high-quality service across strategic accounts. The role requires building executive-level relationships, expanding revenue opportunities, and mitigating risks while aligning cross-functional teams to client objectives.

Qualifications

• Proven people leadership experience in client management or related fields.
• Experience managing strategic client relationships and growing revenue.
• Ability to engage with executive-level stakeholders effectively.
• Strong commercial acumen and problem-solving skills.

Responsibilities

• Lead, coach, and develop a team of client management professionals focused on client satisfaction and growth.
• Manage and grow strategic client and affiliate relationships with senior decision-makers.
• Deepen client engagement and identify opportunities for revenue expansion within accounts.
• Serve as primary contact for key clients and coordinate internal resources for exceptional service.
• Identify risks in client relationships and develop long-term account strategies.
• Position Global Payments platforms to address client objectives and business challenges.

Skills

People leadership

Strategic client relationships

Executive stakeholder engagement

Revenue growth & account expansion

Cross-functional coordination

Job description

Global Payments Inc. in Denver seeks a Manager, Enterprise Client Services to lead a team of client management professionals.

You will drive client satisfaction, retention, and growth, coordinating internal resources to deliver high-quality service across strategic accounts. The role requires building executive-level relationships, expanding revenue opportunities, and mitigating risks while aligning cross-functional teams to client objectives.