Global Enterprise Client Services Lead

Global Payments; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

Global Payments is seeking a Manager, Enterprise Client Services to lead a team of client management professionals within our Sales organization. You will drive client satisfaction, retention, and growth by managing strategic relationships and coordinating cross-functional resources.

The role emphasizes executive engagement, revenue expansion, and proactive risk management to deliver exceptional service delivery and value to our largest clients in a global payments environment.

Qualifications

• Proven leadership of client management teams or related groups.
• Experience managing strategic client relationships and senior stakeholders.
• Strong ability to identify revenue opportunities within accounts.
• Excellent communication and problem-solving skills.
• Ability to coordinate across functions to deliver high-quality outcomes.

Responsibilities

• Lead, coach, and develop a team of client management professionals.
• Manage and grow strategic client and affiliate relationships with senior decisionmakers.
• Deepen client engagement and identify opportunities for revenue expansion.
• Serve as primary contact for key clients and coordinate internal resources.
• Identify and mitigate risks, developing long-term account strategies.
• Position Global Payments solutions to address client objectives and business challenges.

Skills

People leadership

Client management

Executive engagement

Revenue growth

Cross-functional coordination

Communication

Job description

Global Payments is seeking a Manager, Enterprise Client Services to lead a team of client management professionals within our Sales organization. You will drive client satisfaction, retention, and growth by managing strategic relationships and coordinating cross-functional resources.

The role emphasizes executive engagement, revenue expansion, and proactive risk management to deliver exceptional service delivery and value to our largest clients in a global payments environment.