Global Distribution Operations Lead — Remote

Ericsson; Ann Arbor (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Annual performance-based bonus

Job summary

A global technology company is seeking a Sales Operations Manager to enhance distributor operations. This role will analyze existing workflows, develop improvement business cases, and implement solutions that modernize processes. Candidates should have 3-5 years of experience in distribution or sales operations and the ability to influence cross-functional projects. A working knowledge of Salesforce and D365 is essential. The position is based in Michigan, USA, and includes an annual performance-based bonus.

Qualifications

• 3-5 years of experience in distribution operations, channel operations, or sales operations.
• Track record of improving complex operational workflows.
• Ability to influence senior stakeholders for operational investment.

Responsibilities

• Analyze and improve operational workflows across global distributor networks.
• Develop business cases for process improvements and manage implementation.
• Define data sharing requirements between systems and collaborate with IT.

Skills

Experience in distribution operations

Track record of improving operational workflows

Understanding of the 2-tier resell channel

Ability to build business cases

Cross-functional project navigation

Knowledge of Salesforce and D365

Understanding of data exchange methods

Adaptability to regional differences

Influencing skills

Experience in IT hardware or telecom

Tools

Salesforce

D365

Job description

A global technology company is seeking a Sales Operations Manager to enhance distributor operations. This role will analyze existing workflows, develop improvement business cases, and implement solutions that modernize processes. Candidates should have 3-5 years of experience in distribution or sales operations and the ability to influence cross-functional projects. A working knowledge of Salesforce and D365 is essential. The position is based in Michigan, USA, and includes an annual performance-based bonus.