Global Distribution Operations Lead — Remote

Ericsson; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus based on performance

Job summary

A leading telecommunications company is seeking a Sales Operations Manager to enhance operations across its global distributor network. The ideal candidate will have 3-5 years of experience in distribution or sales operations, track record of improving workflows, and knowledge of Salesforce and D365. This role focuses on developing business cases for operational improvements and managing implementation strategies. The position supports the company's growth by optimizing data connectivity and operational efficiency in partnership with stakeholders.

Qualifications

• 3-5 years of experience in distribution operations, channel operations, or sales operations.
• Experience improving complex operational workflows.
• Ability to build business cases and influence senior stakeholders.

Responsibilities

• Analyze and improve operational workflows between the company and its global distributor network.
• Develop business cases for process improvement and advocate for funding.
• Manage approved initiatives from planning through implementation.

Skills

Distribution operations experience

Sales operations experience

Process improvement

Stakeholder influence

Salesforce knowledge

D365 knowledge

EDI and API understanding

Global operational adaptation

Influencing skills

IT hardware experience

Job description

A leading telecommunications company is seeking a Sales Operations Manager to enhance operations across its global distributor network. The ideal candidate will have 3-5 years of experience in distribution or sales operations, track record of improving workflows, and knowledge of Salesforce and D365. This role focuses on developing business cases for operational improvements and managing implementation strategies. The position supports the company's growth by optimizing data connectivity and operational efficiency in partnership with stakeholders.