Global Director, Account Management & Growth (Remote)

U.S. Green Building Council

Washington (District of Columbia)

Remote

USD 150,000 - 190,000

Full time

2 days ago

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Benefits offered by this job

401(k) with employer matching

Professional development reimbursement

Healthcare plan through Cigna (premium

Paid time off and holidays

Renewal leave after 7 years

Job summary

U.S. Green Building Council is seeking a Director of Account Management to lead the Customer Account Management and Channel Partner teams, driving revenue growth and higher adoption of USGBC/GBCI portfolio.

You will supervise account managers, champion consistent practices, and align with regional market needs while supporting global strategy. The role offers remote work in the United States, emphasis on executive relationship management, and collaboration across cross-functional teams to

Qualifications

10+ years in B2B account management, customer success, or related field.
5+ years leading account growth, retention or partner revenue.
3+ years of direct people-management experience.

Responsibilities

Lead global account management and channel partner teams.
Own targets for expansion revenue, retention, and renewals.
Define account planning standards and governance across regions.
Coach and develop staff, manage workload across portfolios.
Drive strategic customer and enterprise relationships at executive level.
Coordinate cross-functional handoffs between market development, sales operations and product teams.
Oversee channel partner strategy and performance across regions.
Provide market insights to inform product adoption and growth initiatives.
Forecast and report portfolio performance to leadership.