Global Data Center Solutions: VP & MD (Remote)

Johnson Controls; Milwaukee (WI); Remote; USD 250,000 - 400,000; Full time

Job summary

Johnson Controls seeks a Managing Director, Global Data Centers to own the strategic relationship with a designated hyperscaler and drive long-term growth and enterprise alignment. The role coordinates senior customer leaders on data center strategy, roadmaps, and priorities to ensure outcomes across portfolio decisions.

Responsibilities include shaping the voice of customer, influencing product direction, and orchestrating cross-functional teams to deliver on commitments with urgency, safety,

Qualifications

• Leadership experience in strategic or enterprise accounts.
• Experience engaging senior stakeholders and shaping long-term account strategy.
• Experience coordinating cross-functional teams across commercial, technical, operational, or service environments.
• Demonstrated ability translating customer requirements into internal priorities and observable outcomes.
• Knowledge of demand forecasting inputs, pipeline visibility, basis-of-design influence, escalation management, KPI visibility, cross-functional governance.

Responsibilities

• Own the executive relationship and account strategy for the assigned hyperscaler.
• Align customer and Johnson Controls stakeholders on long-term vision, data center priorities, technology direction, future builds, and engagement governance.
• Shape Johnson Controls' position as a trusted long-term partner while balancing customer advocacy, enterprise readiness, commercial opportunity, and delivery commitments.
• Provide structured customer insight to portfolio and product leaders, identifying product gaps and opportunities for differentiation.
• Support co-innovation with the customer and connect strategic priorities to scalable solution direction.
• Translate early customer signals and long-range plans into actionable demand inputs and strengthen forecasting and lifecycle planning.
• Coordinate commercial, technical, operational, quality, service, and regional resources around account priorities and commitments.
• Clarify ownership, direct escalation, remove cross-functional barriers, and maintain momentum across geographies.
• Maintain transparent account tracking across orders, revenue, margin, pipeline, and delivery performance to inform executive decisions.

Skills

Leadership experience

Stakeholder engagement

Cross-functional coordination

Requirements translation

Demand forecasting knowledge

Pipeline visibility

Basis-of-design influence

Escalation management

KPI visibility

Cross-functional governance

Job description

Johnson Controls seeks a Managing Director, Global Data Centers to own the strategic relationship with a designated hyperscaler and drive long-term growth and enterprise alignment. The role coordinates senior customer leaders on data center strategy, roadmaps, and priorities to ensure outcomes across portfolio decisions.

Responsibilities include shaping the voice of customer, influencing product direction, and orchestrating cross-functional teams to deliver on commitments with urgency, safety,