Global Customs Operations Associate – Growth & Impact

A.P. Moller - Maersk; Florham Park (NJ); Hybrid; USD 56,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K + company match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk in Florham Park, New Jersey, is seeking a CHB Operations Associate to coordinate and execute shipments, ensuring service levels for clients are met daily. You will work with a small group of client accounts, learn their import programs, and coordinate file processing with team members.

Key responsibilities include providing customer service, processing customs entries, coordinating with forwarders, completing billing and tracking, and ensuring documentation is uploaded in the system.

Qualifications

• Excellent verbal and written communication skills with the ability to communicate confidently.
• Persistently drives issues to closure.
• Well organized, detail oriented – especially when working under pressure.
• Works together with others in the business unit to achieve results, fosters teamwork.
• Ability to multi-task in a fast-paced environment.
• Bachelor’s degree preferred but not required, or equivalent work experience.
• Customs House Brokerage License preferred but not required.

Responsibilities

• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
• Opens entry files, and subsequently processes entries according to outlined KPI.
• Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Completes tracking and tracing for inbound shipments.
• Coordination of delivery for shipments from airline, ocean piers and CFS to customer/consignee destination.
• Required to ensure that required documentation / entry package is uploaded into operating system.

Skills

Communication skills

Attention to detail

Teamwork

Multi-tasking

Organized

Time management

Education

Bachelor’s degree

Customs House Brokerage License

Job description

Maersk in Florham Park, New Jersey, is seeking a CHB Operations Associate to coordinate and execute shipments, ensuring service levels for clients are met daily. You will work with a small group of client accounts, learn their import programs, and coordinate file processing with team members.

Key responsibilities include providing customer service, processing customs entries, coordinating with forwarders, completing billing and tracking, and ensuring documentation is uploaded in the system.