Global Customs Operations Associate

A.P. Moller - Maersk; New York (NY); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

Maersk in New York is seeking a CHB Operations Associate to manage end-to-end customs brokerage for a dedicated portfolio of accounts. You will work closely with customers, carriers, government agencies, and internal teams to ensure imports move smoothly, compliantly, and on time.

The role requires attention to detail, strong organizational skills, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• 6–12 months of experience in customs brokerage, logistics, or a related operational role; 2+ years in CHB or similar environments is preferred.
• Strong understanding of import processes, documentation, and regulatory compliance requirements.
• Bachelor’s degree preferred or equivalent relevant work experience; Customs Broker License is an advantage but not required.

Responsibilities

• Serve as a primary point of contact for assigned customers, providing timely updates and resolving shipment inquiries.
• Prepare and submit U.S. Customs entries and PGA filings in compliance with applicable regulations.
• Manage entry files in line with defined KPIs, service standards, and documentation requirements.
• Coordinate shipment clearance with freight forwarders, carriers, airlines, and CFS facilities to ensure timely release.
• Track and trace inbound shipments from arrival through final delivery, addressing delays or risks.
• Maintain accurate documentation and upload complete entry packages into internal systems.
• Support billing processes, delivery orders, and operational reporting requirements.
• Collaborate with internal teams to ensure coverage, knowledge sharing, and support during peak volumes.

Skills

Attention to detail

Verbal and written communication

Organizational skills

Education

Bachelor’s degree

Job description

Maersk in New York is seeking a CHB Operations Associate to manage end-to-end customs brokerage for a dedicated portfolio of accounts. You will work closely with customers, carriers, government agencies, and internal teams to ensure imports move smoothly, compliantly, and on time.

The role requires attention to detail, strong organizational skills, and the ability to handle multiple priorities in a fast-paced environment.