Global Biopharma Account Director - Remote US

Norstella; Frankfort (KY); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan

Short & Long-Term Disability

Paid Parental Leave

Paid Time Off & Company Holidays

Job summary

Norstella is seeking a Global Account Director to grow and manage Biopharma client relationships remotely in the United States. You will renew and expand long-term partnerships, serving as a trusted advisor to leaders and aligning Citeline’s data and AI solutions with client business priorities.

You will own comprehensive account plans, collaborate with internal teams (SDRs, Client Success, Solution Consulting, Analytics) and ensure disciplined forecasting, pipeline management, and achievement

Qualifications

• 5+ years of experience in similar roles.
• Proven account leadership with major clients.
• Strategic account planning across internal teams.
• Led contract negotiations in dynamic environments.
• Deep knowledge of the pharmaceutical industry.
• Strong consultative sales, including prospecting and closing.
• Collaborative approach with internal and client teams.
• Proven ability to achieve high close ratios.
• Desire to excel and uplift team performance.

Responsibilities

• Meet or exceed quarterly and annual sales targets.
• Develop deep understanding of client business models and leadership.
• Execute comprehensive account and territory plans for retention and growth.
• Identify opportunities and mitigate risks at strategic and tactical levels.
• Align Citeline offerings with client needs and priorities.
• Lead cross-functional collaboration to drive success.
• Partner with Product and Client Success on feedback for Biopharma clients.
• Document sales activities and forecasts in SFDC weekly.
• Perform ad hoc duties as assigned.

Skills

Account leadership

Strategic planning

Contract negotiations

Pharma industry knowledge

Consultative selling

Collaboration

Presentation skills

Closing skills

Team player

Job description

Norstella is seeking a Global Account Director to grow and manage Biopharma client relationships remotely in the United States. You will renew and expand long-term partnerships, serving as a trusted advisor to leaders and aligning Citeline’s data and AI solutions with client business priorities.

You will own comprehensive account plans, collaborate with internal teams (SDRs, Client Success, Solution Consulting, Analytics) and ensure disciplined forecasting, pipeline management, and achievement