Global Air Import Operations Specialist III

AIT Worldwide Logistics; Coppell (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus eligibility

Medical, Dental, Vision

Health Savings Account

401(k) with match

Tuition Reimbursement

Paid time off

Job summary

AIT Worldwide Logistics is seeking an International Operations Agent to coordinate daily air export shipments from the USA. You will qualify customer requirements, prepare quotations, and process shipments in CargoWise with attention to detail and timeliness.

You will track shipments, communicate issues, and work with local and international partners to ensure on-time delivery and accurate billing. A strong customer-service mindset and teamwork are essential in this role.

Qualifications

• Team player who works well with others and owns their responsibilities.
• Strong work ethic with ownership and accountability.
• Growth mindset and willingness to adapt and improve processes.
• Customer service focus handling diverse clients and shipments.
• Proficient in Microsoft Office; able to communicate clearly in writing and verbally.
• Experience with CargoWise or similar TMS is a plus.

Responsibilities

• Coordinate day-to-day air export of international freight from the USA.
• Prepare accurate quotations and ensure customer requirements are met.
• Process shipments in CargoWise, including data entry, bookings, and milestones.
• Track shipments and communicate delays or issues; resolve customer questions.
• Collaborate with sales and partners to ensure on-time delivery and billing.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Microsoft Office

Excellent communication

Autonomous with teamwork

Education

High School diploma or GED

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an International Operations Agent to coordinate daily air export shipments from the USA. You will qualify customer requirements, prepare quotations, and process shipments in CargoWise with attention to detail and timeliness.

You will track shipments, communicate issues, and work with local and international partners to ensure on-time delivery and accurate billing. A strong customer-service mindset and teamwork are essential in this role.