Global AI Partnerships & Growth Manager

Genpact Ltd.; New York (NY); Hybrid; USD 100,000 - 125,000; Full time

Job summary

Genpact Ltd. is seeking a Global Relationship Manager in the United States (New York) to drive strategic client relationships and revenue growth across consumer goods.

You will partner with Sales, Operations and Transformation teams to create innovative commercial models and data-driven go-to-market plans. The role emphasizes cross-functional collaboration, governance of programs, and identifying automation opportunities to improve service delivery and client value.

Qualifications

• Bachelor’s degree in commerce, economics or finance required or MBA.
• Advanced ITIL certification and IT service management knowledge preferred.
• Experience in CRM and cross-functional relationship management.

Responsibilities

• Develop and strengthen relationships with CPG sales organizations and design go-to-market strategies.
• Create commercial models to increase Genpact’s value proposition and revenue.
• Build data strategies to guide promotional planning and execution.
• Collaborate with Sales and Operations leadership to drive new deals and delivery.
• Resolve cross-functional client issues with timely responses.
• Develop growth strategies balancing financial success and client satisfaction.

Skills

Automation Technology

Business Consulting

Customer Relationship Management

DevOps

Digital Business Strategy

Financial Analysis & Reporting

Global Business Strategies

Sales

Sales Forecasting

Education

Bachelor's degree in Commerce / Economics / Finance

MBA or Master’s in Business Administration

Master’s in Business Analytics

ITIL Foundation Certificate in IT Service Management - Axelos

Tools

SAP

Job description

Genpact Ltd. is seeking a Global Relationship Manager in the United States (New York) to drive strategic client relationships and revenue growth across consumer goods.

You will partner with Sales, Operations and Transformation teams to create innovative commercial models and data-driven go-to-market plans. The role emphasizes cross-functional collaboration, governance of programs, and identifying automation opportunities to improve service delivery and client value.