Global AI Relationships Director

Genpact; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Genpact in San Francisco, CA is seeking a Global Relationship Manager to grow and sustain strategic client partnerships. You will manage senior executives in existing accounts, map opportunities, and drive cross-sell of Genpact products.

You will lead enterprise deals, coordinate with sales, RFI/RFP teams, and shape a long-term transformation agenda using AI and data-tech as the core. The role requires CXO-level engagement and a proven track record of $5M+ TCV.

Qualifications

• Proven experience handling senior client relationships at Fortune 500 companies.
• Experience leading and closing end-to-end deals of $5M TCV or larger.
• Bachelor’s degree in business, technology, analytics, or related field; MBA preferred.

Responsibilities

• Drive growth within regional portfolio or account >$5M through partnership with enterprise sales.
• Manage relationships with current clients and target new executives across accounts.
• Lead account planning and strategy; understand P&L levers and contract/change management.
• Set up operational processes and client engagement strategy to optimize account management.
• Source new growth opportunities by adding value to client’s business and coordinating cross-functional teams.
• Develop internal/external relationships with CXO and senior leaders.

Skills

Senior client relationships

Close $5M+ deals

Business & financial acumen

Strategic account management

CXO level engagement

Education

Bachelor’s degree in business/tech/analytics

MBA preferred

Job description

Genpact in San Francisco, CA is seeking a Global Relationship Manager to grow and sustain strategic client partnerships. You will manage senior executives in existing accounts, map opportunities, and drive cross-sell of Genpact products.

You will lead enterprise deals, coordinate with sales, RFI/RFP teams, and shape a long-term transformation agenda using AI and data-tech as the core. The role requires CXO-level engagement and a proven track record of $5M+ TCV.