Global Accounts & Orders Specialist

Priority Dispatch Corp.; Missouri; On-site; USD 32,000 - 52,000; Full time

Job summary

Priority Dispatch Corp. in Missouri is seeking a Customer Service Representative to listen to customer needs, provide information on products and services, process orders and quotations, and resolve questions or complaints.

You will develop relationships with international accounts, coordinate with sales reps, distributors and the production manager, and prepare data as needed. This role emphasizes accuracy and collaboration; multilingual ability is a plus.

Qualifications

• Strong communication skills for customer interactions and problem solving.
• Familiarity with MS Office and data entry.
• Ability to read and understand blueprints or technical drawings when needed.
• Multilingual ability is a plus.

Responsibilities

• Listen to customers' needs and respond with product information and solutions.
• Process quotations, orders, and other order-entry details; handle changes as needed.
• Review or update customer accounts and manage questions or complaints.
• Collaborate with sales reps, distributors, and the production manager on updates and follow-ups.

Skills

Communication skills

MS Office

Attention to detail

Multilingual (nice to have)

Education

Bachelor's degree preferred

Tools

CAD software

Job description

Priority Dispatch Corp. in Missouri is seeking a Customer Service Representative to listen to customer needs, provide information on products and services, process orders and quotations, and resolve questions or complaints.

You will develop relationships with international accounts, coordinate with sales reps, distributors and the production manager, and prepare data as needed. This role emphasizes accuracy and collaboration; multilingual ability is a plus.