General Manager, Sales & Ops: Growth Leader

United Access; Sumner (WA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Life insurance

401(k) match

Mon-Fri schedule

PTO

Job summary

United Access is seeking a General Manager to lead a branch and drive revenue, service delivery, and overall P&L performance. The GM will coach and develop a multi-disciplinary team, oversee sales, rentals, service, and operations, and ensure exceptional customer experiences while achieving business growth.

You will recruit, train, and manage staff, implement local growth strategies, and maintain high operational standards.

Qualifications

• Minimum of 3+ years in a General Manager or similar leadership role with responsibility for business performance.
• Proven track record of managing revenue targets or P&L.
• Strong sales leadership and customer relationship skills.

Responsibilities

• Own branch profitability and P&L while driving sales growth, operational excellence and customer experience.
• Analyze and manage store P&L, budgeting, inventory, and key business metrics.
• Develop and execute local sales and business development strategies.
• Lead and develop a team including Mobility Specialists, Sales & Rental Coordinators, Service Managers and Technicians.
• Recruit, hire and train team members; conduct performance reviews and coaching.

Skills

Leadership

P/L management

Sales leadership

CRM proficiency

Budgeting

Team development

Operations oversight

Tools

CRM platforms

Reporting tools

Job description

United Access is seeking a General Manager to lead a branch and drive revenue, service delivery, and overall P&L performance. The GM will coach and develop a multi-disciplinary team, oversee sales, rentals, service, and operations, and ensure exceptional customer experiences while achieving business growth.

You will recruit, train, and manage staff, implement local growth strategies, and maintain high operational standards.