General Manager — Lead People, Grow a Mobility Center

Paycom - ATS; Edgewood (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Superior Van & Mobility is seeking an experienced General Manager to lead a location, drive sales and service excellence, and develop a high-performing team. You will manage daily operations, monitor profitability, and partner with leadership to align staffing and customer initiatives.

The role emphasizes people development, accountability, and delivering an exceptional customer experience in mobility solutions.

Qualifications

• High school diploma required; additional education is a plus.
• 3–5 years of management experience or senior-level industry experience.
• At least 1–2 years of CRM experience.
• Valid driver's license.
• Strong leadership, analytical, and problem-solving abilities.
• Excellent organizational and time-management skills.

Responsibilities

• Lead the day-to-day operations of the location, including sales, service, parts, and administration.
• Manage store performance and profitability, including reviewing monthly P&L results and identifying opportunities for improvement.
• Establish and work toward sales and service goals for vehicles and adaptive mobility equipment.
• Lead daily store meetings to keep departments informed, organized, and working toward common goals.
• Recruit, hire, onboard, train, coach, and develop employees; conduct performance evaluations.
• Ensure employees understand and follow company policies, procedures, safety requirements, and required certifications.
• Manage vehicle, product, and parts inventory.
• Oversee CRM activity and lead management while coaching the sales team toward stronger performance and exceptional customer service.
• Partner with Regional and Corporate leadership on staffing, operations, and company initiatives.
• Maintain a professional, safe, clean, and welcoming location for employees and customers.

Skills

Leadership

CRM

Sales management

Customer service

Communication

Analytical thinking

MS Office

Education

High school diploma

Tools

CRM systems

MS Word

Excel

Job description

Superior Van & Mobility is seeking an experienced General Manager to lead a location, drive sales and service excellence, and develop a high-performing team. You will manage daily operations, monitor profitability, and partner with leadership to align staffing and customer initiatives.

The role emphasizes people development, accountability, and delivering an exceptional customer experience in mobility solutions.