General Manager - Lead Wellness Studio & Team Growth

Restore Hyper Wellness - RHWM027; Laguna Niguel (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Dental insurance

Vision insurance

Wellness resources

Job summary

Restore Hyper Wellness in Laguna Niguel, CA seeks a General Manager to lead training, operations, and client experience, while motivating the team to deliver five-star service. You’ll balance leadership, sales support, and hands-on operations to create a consistent, member-focused culture.

Mentor staff, optimize workflows, uphold brand standards, and ensure a welcoming studio environment. This role rewards strong leadership, problem solving, and a proactive, relationship-building approach to

Qualifications

• Proven leadership and client-service experience.
• Sales and team leadership experience.
• Strong communication and conflict-resolution skills.
• Ability to multi-task and manage client and staff needs.

Responsibilities

• Deliver high-quality client service by modeling hospitality standards.
• Support membership engagement, retention, and issue resolution to ensure positive client outcomes.
• Proactively de-escalate and resolve client concerns.
• Coach staff on product knowledge, pricing, and compliance.
• Guide team in sales strategies, membership promotions, and hospitality practices.
• Support studio sales, marketing, and operational initiatives to hit KPIs.
• Set daily, weekly, and monthly goals for the team.
• Provide feedback and recognition to drive accountability.
• Keep the studio clean, safe, and welcoming; uphold brand standards.
• Lead by example to foster a professional, client-first culture.

Skills

Leadership

Sales

Communication

De-escalation

Multi-tasking

Conflict resolution

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Restore Hyper Wellness in Laguna Niguel, CA seeks a General Manager to lead training, operations, and client experience, while motivating the team to deliver five-star service. You’ll balance leadership, sales support, and hands-on operations to create a consistent, member-focused culture.

Mentor staff, optimize workflows, uphold brand standards, and ensure a welcoming studio environment. This role rewards strong leadership, problem solving, and a proactive, relationship-building approach to