Wellness Studio Operations Leader

Restore Hyper Wellness; Springfield (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Employee discounts

Wellness resources

Health insurance

PTO

401k match

Bonus opportunities

Career growth

Job summary

Restore Hyper Wellness is seeking an Assistant General Manager to drive studio success, lead operations, and enhance client experiences. You will partner with the GM to train, motivate, and coach staff while balancing sales support and daily operations to deliver five-star service.

The role emphasizes leadership, team development, and a client-first culture in a high-standard wellness studio. This full-time position requires flexibility for evenings and weekends.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year of management or supportive leadership experience (required).
• Experience: 4+ years of customer-facing experience (preferred).
• Proven success in sales and team leadership.
• Strong de-escalation and conflict resolution skills.
• Exceptional communication skills (written and verbal).
• Ability to multi-task and manage both client and staff needs.
• Intermediate computer proficiency.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Deliver five-star client service by modeling Restore’s hospitality standards.
• Support membership engagement, retention, and issue resolution to ensure positive client outcomes.
• Proactively de-escalate and resolve client concerns.
• Guide staff in sales strategies, membership promotion, and hospitality practices.
• Coach staff through feedback and recognition, ensuring accountability and growth.
• Ensure the studio is clean, safe, and welcoming and uphold brand standards.

Skills

Leadership

Sales experience

Communication skills

De-escalation

Multi-tasking

Computer proficiency

Flexibility

Education

High School Diploma or equivalent

Job description

Restore Hyper Wellness is seeking an Assistant General Manager to drive studio success, lead operations, and enhance client experiences. You will partner with the GM to train, motivate, and coach staff while balancing sales support and daily operations to deliver five-star service.

The role emphasizes leadership, team development, and a client-first culture in a high-standard wellness studio. This full-time position requires flexibility for evenings and weekends.