General Manager — Lead Operations, Profit & Guest Experience

Applebee's; Winston-Salem (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Complimentary meals

Daily pay

Earned Wage app

Advancement opportunities

Job summary

IHOP in Winston-Salem is seeking a General Manager to lead our restaurant operations, drive guest satisfaction, and achieve profitability. You will direct daily activities, set sales and service standards, and maintain food quality, safety, and cleanliness.

You will supervise managers and team members, coach performance, and ensure a positive, collaborative work environment. We offer competitive compensation, benefits, training, and opportunities for advancement within the organization.

Qualifications

• Minimum 2 years' current experience in casual restaurant industry.
• High School Diploma or GED required; associate/bachelor's preferred.
• Current alcohol and food certifications per state requirements preferred.
• Strong team leadership and conflict resolution skills.
• Exceptional written and verbal communication abilities.

Responsibilities

• Direct restaurant operations to ensure guest experience and profitability.
• Attain sales and profit objectives while maintaining high standards of food quality, service, cleanliness, safety, and sanitation.
• Direct and supervise managers and team members to achieve targets.
• Lead and develop staff to foster a positive work environment.

Skills

Team leadership

Conflict resolution

Communication skills

Physical stamina

ServeSafe Certification

Experience in casual restaurant

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Job description

IHOP in Winston-Salem is seeking a General Manager to lead our restaurant operations, drive guest satisfaction, and achieve profitability. You will direct daily activities, set sales and service standards, and maintain food quality, safety, and cleanliness.

You will supervise managers and team members, coach performance, and ensure a positive, collaborative work environment. We offer competitive compensation, benefits, training, and opportunities for advancement within the organization.