Restaurant GM - Lead Operations & Guest Experience

IHOP 3650 Dallas; Dallas (TX); Sur place; USD 48 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health insurance

Résumé du poste

IHOP in Dallas is looking for a General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. This full-time role requires strong leadership, financial awareness, and strict adherence to SOPs.

You will oversee food quality, inventory, safety, and marketing efforts while coaching teams and ensuring regulatory compliance. Competitive wage and benefits are offered, with a schedule that varies to meet restaurant needs.

Qualifications

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

Responsabilités

• Lead restaurant operations and floor management
• Ensure guest service excellence and timely resolution of complaints
• Recruit, train and retain staff; coaching and performance documentation
• Ensure compliance with federal, state and local regulations
• Manage inventory, supplies and food quality to SOP standards
• Oversee equipment condition, sanitation, safety and cleanliness
• Coordinate marketing promotions and local initiatives
• Complete required reports and paperwork for communication

Connaissances

Leadership

English proficiency

Customer service

Formation

High school diploma or equivalent

Description du poste

IHOP in Dallas is looking for a General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. This full-time role requires strong leadership, financial awareness, and strict adherence to SOPs.

You will oversee food quality, inventory, safety, and marketing efforts while coaching teams and ensuring regulatory compliance. Competitive wage and benefits are offered, with a schedule that varies to meet restaurant needs.