Restaurant GM - Lead Operations & Guest Experience

IHOP 3650 Dallas; Dallas (TX); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP in Dallas is looking for a General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. This full-time role requires strong leadership, financial awareness, and strict adherence to SOPs.

You will oversee food quality, inventory, safety, and marketing efforts while coaching teams and ensuring regulatory compliance. Competitive wage and benefits are offered, with a schedule that varies to meet restaurant needs.

Qualifications

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

Responsibilities

• Lead restaurant operations and floor management
• Ensure guest service excellence and timely resolution of complaints
• Recruit, train and retain staff; coaching and performance documentation
• Ensure compliance with federal, state and local regulations
• Manage inventory, supplies and food quality to SOP standards
• Oversee equipment condition, sanitation, safety and cleanliness
• Coordinate marketing promotions and local initiatives
• Complete required reports and paperwork for communication

Skills

Leadership

English proficiency

Customer service

Education

High school diploma or equivalent

Job description

IHOP in Dallas is looking for a General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. This full-time role requires strong leadership, financial awareness, and strict adherence to SOPs.

You will oversee food quality, inventory, safety, and marketing efforts while coaching teams and ensuring regulatory compliance. Competitive wage and benefits are offered, with a schedule that varies to meet restaurant needs.