General Manager: Inspire Teams, Elevate Guest Experience

Applebee's; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401K

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Training

Daily Pay

Complimentary meals

Job summary

IHOP is seeking a General Manager in Charlotte, NC to direct restaurant operations and drive guest satisfaction while achieving sales and profitability targets. You will oversee managers and team members, uphold food quality, safety, cleanliness, and service standards, and lead by example in a fast-paced dining environment.

The role requires a focus on team leadership, scheduling, cost control, and continuous improvement, with opportunities for advancement and a performance bonus plan.

Qualifications

• High School Diploma or GED required; associate's or bachelor's degree preferred.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.

Responsibilities

• Direct restaurant operations to ensure guest experience and company profitability.
• Supervise managers and team members to maintain high standards of food quality, service, cleanliness, safety, and sanitation.
• Attain sales and profit objectives and drive continuous improvement.

Skills

Team leadership

Conflict resolution

Communication skills

Physical stamina

Education

High School Diploma or GED

Associate degree

Bachelor's degree

Tools

POS systems

Job description

IHOP is seeking a General Manager in Charlotte, NC to direct restaurant operations and drive guest satisfaction while achieving sales and profitability targets. You will oversee managers and team members, uphold food quality, safety, cleanliness, and service standards, and lead by example in a fast-paced dining environment.

The role requires a focus on team leadership, scheduling, cost control, and continuous improvement, with opportunities for advancement and a performance bonus plan.