Restaurant GM: Lead Operations, Growth & Guest Experience

Applebee's; Hickory (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid Training

Complimentary meals on duty

Daily Pay via Earned Wage app

Opportunities for advancement

Job summary

IHOP is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and ensure profitability in Hickory, NC. You will direct daily activities, supervise managers and team members, and uphold standards of food quality, service, cleanliness, safety, and sanitation.

Key responsibilities include achieving sales and profit objectives, managing staffing and training, controlling costs, and fostering a positive, energetic team culture.

Qualifications

• Minimum of 2 years' current experience in the casual restaurant industry.
• High School Diploma or GED required; an associate's or bachelor's degree is preferred.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands of a restaurant environment.
• ServeSafe Certification preferred.

Responsibilities

• Direct the operation of the restaurant to ensure guest satisfaction and profitability.
• Lead and supervise managers and team members.
• Attain sales and profit objectives.
• Maintain high standards of food quality, service, cleanliness, safety, and sanitation.
• Foster growth and advancement within the team.

Skills

Team leadership

Conflict resolution

Communication skills

Physical stamina

Alcohol & food certifications

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

IHOP is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and ensure profitability in Hickory, NC. You will direct daily activities, supervise managers and team members, and uphold standards of food quality, service, cleanliness, safety, and sanitation.

Key responsibilities include achieving sales and profit objectives, managing staffing and training, controlling costs, and fostering a positive, energetic team culture.