General Manager — Lead Guest Experience & Growth

Lucky Strike Entertainment Corporation; Greenville (SC); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan

Dental plan

Vision plan

401(k) retirement plan

Employee stock purchase program

EAP

Descripción de la vacante

Lucky Strike Entertainment is seeking a General Manager in Greenville to own the guest experience, team, financials, and culture of the center. You will lead from the floor and ensure guests have memorable visits.

Responsibilities include managing bowling, arcade, food and beverage, bar, and events, while driving sales and building strong leadership teams across departments to maintain peak guest satisfaction.

Formación

• Leadership experience in a high-volume guest-focused venue.
• Proven track record of driving sales growth and meeting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.

Responsabilidades

• Lead all center operations across bowling, arcade, food & beverage, bar, and events.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L including labor, COGS, inventory and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Conocimientos

Leadership experience

Sales growth

P&L management

Team development

Guest focus

Flexible schedule

Descripción del empleo

Lucky Strike Entertainment is seeking a General Manager in Greenville to own the guest experience, team, financials, and culture of the center. You will lead from the floor and ensure guests have memorable visits.

Responsibilities include managing bowling, arcade, food and beverage, bar, and events, while driving sales and building strong leadership teams across departments to maintain peak guest satisfaction.