Center General Manager – Guest Experience & Growth

Lucky Strike Entertainment; Thornton (CO); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Bowling, Boomer's, and Waterpark perks

Job summary

Lucky Strike Entertainment in the United States seeks a General Manager to own the guest experience, the team, the financials, and the culture of the center, leading from the floor and building a place people genuinely want to come back to.

You will drive daily sales, oversee operations across bowling, arcade, F&B, and events, and build high-performing teams with a strong focus on hospitality and accountability.

Qualifications

• Significant leadership experience in a high-volume guest-focused venue (entertainment, hospitality, or full-service restaurant).
• Proven track record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.

Responsibilities

• Lead all center operations across bowling, arcade, food & beverage, bar, and events.
• Drive daily sales through guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across departments with a culture of accountability and hospitality.
• Set performance expectations and maintain consistency in sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep facilities and attractions clean, operational, and guest-ready.

Skills

Leadership experience

Sales growth

P&L management

Team development

Guest service focus

Floor leadership

Flexible scheduling

Job description

Lucky Strike Entertainment in the United States seeks a General Manager to own the guest experience, the team, the financials, and the culture of the center, leading from the floor and building a place people genuinely want to come back to.

You will drive daily sales, oversee operations across bowling, arcade, F&B, and events, and build high-performing teams with a strong focus on hospitality and accountability.