General Manager, Entertainment Center Operations

Lucky Strike Entertainment; Wantagh (NY); Vor Ort; USD 85.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Wellness resources

401(k) retirement plan

Employee stock purchase

Employee Assistance Program (EAP)

Paid time off

Discounts: Bowling & Waterpark

Zusammenfassung

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, team, financials, and culture of the center. You will lead from the floor, ensuring exceptional hospitality while driving business performance across all departments.

You will oversee bowling, arcade, food and beverage, bar, and events, and you will set ambitious goals, supervise budgets, and mentor leaders. This role requires a hands-on leader capable of thriving in peak times and holidays.

Qualifikationen

• Significant leadership experience in a high-volume, guest-focused venue.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• A track record of building and developing leadership teams from the ground up.
• A visible, floor-first leadership presence, especially during peak periods.
• Flexible schedule including nights, weekends, and holidays.

Aufgaben

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Kenntnisse

Leadership experience

Sales growth

P&L fluency

Team development

Floor leadership

Flexible schedule

Jobbeschreibung

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, team, financials, and culture of the center. You will lead from the floor, ensuring exceptional hospitality while driving business performance across all departments.

You will oversee bowling, arcade, food and beverage, bar, and events, and you will set ambitious goals, supervise budgets, and mentor leaders. This role requires a hands-on leader capable of thriving in peak times and holidays.