General Manager — Center Operations & Guest Experience

Lucky Strike Entertainment; Saint Paul (MN); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

Wellness resources

401(k) retirement plan

Employee stock purchase

Employee Assistance Program

Paid vacation & holidays

Bowling discounts

Waterpark discounts

Retail discounts

Event discounts

Résumé du poste

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, the team, the financials, and the culture at your center. You will lead from the floor across bowling, arcade, F&B, bar, and events to create a place people genuinely want to return to.

You will drive daily sales, build high-performing teams, manage budgets and costs, and ensure clean, guest-ready spaces. A floor-first leadership style and a flexible schedule including nights, weekends, and holidays are

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue.
• A proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• A track record of building and developing leadership teams from the ground up.
• A visible, floor-first leadership presence, especially during peak periods.
• Flexible schedule including nights, weekends, and holidays.

Responsabilités

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Description du poste

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, the team, the financials, and the culture at your center. You will lead from the floor across bowling, arcade, F&B, bar, and events to create a place people genuinely want to return to.

You will drive daily sales, build high-performing teams, manage budgets and costs, and ensure clean, guest-ready spaces. A floor-first leadership style and a flexible schedule including nights, weekends, and holidays are