General Manager — Lead Fast-Casual Team & Growth

AJG Holdings and Wholesale; Show Low (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health and dental plans

PTO (12 days per year)

Cell phone per diem

Paid training (3–6 months)

Quarterly bonus program

Tips averaging $3–$6 per hour

Greaseless kitchen environment

Career growth opportunities

Job summary

Firehouse Subs is seeking an experienced General Manager to lead a fast-casual restaurant, drive profitability, and deliver hearty food with heartfelt service.

You will oversee team development, guest experience, and financial performance while maintaining a fun, energetic, guest-focused environment. This role requires strong leadership and a hands-on approach in a fast-paced setting.

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred)
• Strong leadership, organizational, and communication skills
• Proven ability to manage budgets, staffing, and inventory
• Passion for guest service and team development
• Ability to work on your feet for extended periods (up to 13 hours)
• Ability to lift up to 50 lbs.

Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Skills

Restaurant management

Leadership

Communication

Budgeting

Inventory management

Guest service

Job description

Firehouse Subs is seeking an experienced General Manager to lead a fast-casual restaurant, drive profitability, and deliver hearty food with heartfelt service.

You will oversee team development, guest experience, and financial performance while maintaining a fun, energetic, guest-focused environment. This role requires strong leadership and a hands-on approach in a fast-paced setting.