General Manager - Entertainment Center Operations

Lucky Strike Entertainment; Alameda (CA); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) retirement

Employee stock purchase program

EAP

Paid vacation

Paid holidays

Discounts

Job summary

Lucky Strike Entertainment in California is seeking a General Manager to own the guest experience, the team, the finances, and the culture of your center. You will lead operations across bowling, arcade, food and beverage, bar, and events.

You will drive daily sales through direct guest engagement and event execution, while building high-performing teams and enforcing accountability and hospitality. This role requires a floor-first leader with a proven track record in high-volume venues,

Qualifications

• Experience leading operations in a high-volume guest-focused venue (entertainment, hospitality, or full-service restaurant).
• Proven track record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• Experience building and developing leadership teams from the ground up.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Skills

Leadership experience

Sales growth

P&L fluency

Floor-first leadership

Job description

Lucky Strike Entertainment in California is seeking a General Manager to own the guest experience, the team, the finances, and the culture of your center. You will lead operations across bowling, arcade, food and beverage, bar, and events.

You will drive daily sales through direct guest engagement and event execution, while building high-performing teams and enforcing accountability and hospitality. This role requires a floor-first leader with a proven track record in high-volume venues,