General Manager

MV Transportation; Coral Gables (FL); On-site; USD 110,000 - 180,000; Full time

Job summary

MV Transportation is seeking a General Manager to provide leadership, direction, and support to the assigned location to ensure delivery of annual business plans. You will control daily operations of the transportation contract, ensuring compliance with agency policies and company procedures.

The role requires college-level management experience, a track record in operations leadership within a transit environment, and strong skills in dispatch, scheduling, and labor relations.

Qualifications

• College degree or equivalent business management experience.
• Minimum 5 years in operations management and 7 years in transit management or supervision with Trapeze.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruiting, and safety DOT/FTA compliance.
• Strong analytical, written and verbal communication skills; multitasking ability.

Responsibilities

• Lead and direct the operating location to deliver annual business plans.
• Manage customer relations and maintain client contact to meet expectations.
• Identify, train, and mentor location staff; oversee safety and training programs.
• Oversee fleet maintenance and ensure vehicle availability.
• Monitor financial metrics, develop action plans to meet financial goals.
• Create and present the location's annual budget; support contract renewals.

Skills

Operations management

Leadership

Analytical skills

Communication

Dispatch scheduling

Driver recruitment

DOT/FTA compliance

Education

College degree or equivalent

Transit management experience

Tools

MS Office

Trapeze scheduling

Job description

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Responsibilities

MV Transportation is seeking a General Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• A dd itional duties/responsibilities based upon i ndividual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.