General Manager

MV Transportation; Cary (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

MV Transportation seeks a General Manager for the Cary location to provide leadership, direction, and operational oversight for the annual business plan. You will control daily contract operations, ensure fleet availability, safety, and regulatory compliance, and maintain strong client relations.

Responsibilities include staffing, budget creation, training oversight, performance metrics review, and collaboration with unions and support teams to optimize service delivery.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• 5+ years in operations management and 7+ years in transit environment leadership with Trapeze.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and safety DOT/FTA compliance.
• MS Office, strong analytical and communication skills, multitasking.

Responsibilities

• Manage the assigned operating location and deliver annual business plans.
• Oversee daily operation of the transportation contract in compliance with policies.
• Manage customer relations and mentor location staff.
• Oversee vehicle maintenance, safety, and training programs.
• Maintain client contact and report on financial targets and metrics.
• Create and present location budgets and support contract renewals.
• Lead labor relations activities and coordinate with support teams.

Skills

Leadership

Strategic thinking

Communication

Multi-tasking

Analytical skills

Education

College degree

Tools

Trapeze scheduling software

MS Office

Job description

Overview

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Responsibilities

MV Transportation isseeking aGeneral Manager for proposed businesswhowill provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must havea minimum of (5) fiveyears ofcomprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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